Return Policy Law

Occasionally, everyone needs to return something at some point for a refund, exchange or store credit. Merchants are required to accept returns in certain situations. Some states have laws governing the disclosure of refund and return policies. See below for summaries on each state’s laws regarding returning merchandise.

Federal Law

Most retailers allow returns if customers change their minds or receive unwanted gifts. While retailers put this as part of their business models because they see it is as a best business practice, they aren’t legally required to accept returns. However, retailers are required to accept returns of the sold good is defective or they otherwise break the sales contract.

In addition to being required to accept the return of defective items, federal law provides a “Cooling Off Rule” giving buyers 3 days to cancel purchases of $25 or more. Under this law, consumers have the right to cancel for a full refund extends until midnight of the third business day after the sale.

State Law

In addition to the above federal laws, many states have laws regarding refunds. Often, refund policies must be prominently displayed. Many states allow purchasers to rescind club memberships or other special sales contracts within a specific number of business days.

Other fees, such as restocking fees, must be made clear in the return policy. Regardless of whether the state requires the discloser of return policies, you should ask the retailer for their particular policy before making the purchase. Additionally, states may or may not apply their laws to online sales. Below are summaries of each state’s laws regarding returns.

Alabama

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Alaska

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Arizona

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Arkansas

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

California

Retailers must clearly display their return policy unless they offer a full cash refund, exchange, or store credit within 7 days of the purchase date. If a retailer does not clearly display its policy, it is required to accept full refunds within 30 days of purchase.

Colorado

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Connecticut

Each retailer can set its own return policy, which must be conspicuously disclosed at the time of the sale. If the policy isn’t properly disclosed, or if the retailer doesn’t have a refund policy, a buyer may return the goods for a refund.

Delaware

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Florida

Retailers that don’t offer refunds must clearly display this at the place of sale. If they do not meet this requirement, purchasers may return goods for a full refund within 20 days of the purchase date.

Georgia

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Hawaii

Retailers can set their own return policies, but they must be clearly disclosed at the time of purchase. If the policy isn’t properly disclosed, retailers must provide the refund.

Idaho

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Illinois

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Indiana

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Iowa

There is no right to cancel contracts or purchase agreements. Retailers must disclose if they don’t accept returns.

Kansas

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Kentucky

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Louisiana

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Maine

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Maryland

Retailers must post their return policy on the wall, on the receipt, or on the product. If the policy is not posted, the seller must accept returned items within a reasonable time.

Massachusetts

A retailer’s refund, return, or cancellation policy must be disclosed clearly and conspicuously to the purchaser before the transaction is completed. This can be done by means of a sign at the point of sale. Goods can be returned within a reasonable period of time if no return policy is disclosed.

Michigan

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Minnesota

A retailer must display written notice of its policy clearly and conspicuously in boldface type of a minimum size of 14 points. If the retailer fails this requirement, cash refunds are required of purchased acceptable for return.

Mississippi

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Missouri

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Montana

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Nebraska

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Nevada

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

New Hampshire

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

New Jersey

Retailers must post their refund policies conspicuously. Retailers without posted refund policies are liable to the purchaser, for up to 20 days from the purchase date, for a cash refund or credit.

New Mexico

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

New York

A store is required to post its refund policy. If it fails this requirement, the store must accept returns within 30 days of the purchase date.

North Carolina

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

North Dakota

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Ohio

A retailer is not required to have a refund policy. However, if it does have a policy, it must be clearly conspicuously posted. If a retailer does not have a refund policy posted, the purchaser is entitled to a refund.

Oklahoma

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Oregon

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Pennsylvania

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Rhode Island

Unless a customer has been clearly informed by a poster or other appropriate notice placed at the point of sale or at the store entrance that all sales are final and that goods are not returnable, a purchaser can return the item within 10 business days of the date of purchase.

South Carolina

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

South Dakota

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Tennessee

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Texas

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Utah

If the retailer has a non-refund, exchange, or credit policy, it must be clearly indicated by a sign posted at the point of display, point of sale, or the store entrance. If the seller fails in this requirement, the purchaser is entitled to a return.

Vermont

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Virginia

A seller must notify its customers of its return policy through a sign attached to the goods or placed in a conspicuous public area on the seller’s premises. A seller is exempt from this requirement if it provides a cash or credit refund within 20 days or more of purchase.

Washington

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

West Virginia

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Wisconsin

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Wyoming

There is no right to cancel contracts or purchase agreements. Refunds are dependent on the retailers return and refund policies.

Getting Legal Help

If you need help to understand your rights as a consumer, or legal assistance with a return or refund, contact a consumer protection attorney.

How Positive Thinking Can Be Sometimes Delusional

Positive thinking has been the buzzword for most of the world and optimists will have a hard time believing that how can this have a downside when the entire world considers it to be the most important thing.

I have written a lot of the need to focus on the good, but the articles carry a good amount of information on how to explore the weaknesses you have and what you would want to improve. This is because it is very important!

Being positive and thinking at the height of positivity is important but it has a flip side to it. The work scenario in my life has been far from perfect recently and even if I try to see the positive side of it all I cannot. Things make me want to say they are bad but I am juggling between wanting to be assertive and saying out the truth aloud. While working with equally positive minded people, it becomes difficult to raise any concern because others tend to take it as negative, which it is not. There’s a thin line between being honest and negative. I am simply trying to voice my concerns and not seem negative.

Negative people tend to whine and complain about the situation of things. However, honesty is simply telling everyone the state of things and how that information can be used to create a positive change. Being positive lends a shroud over the real state of social, spiritual and personal things and creates a false sense of perfection. If everything is okay, then there is no need to bring about any change. Looking at everything as perfect creates a sense of delusion. May be things are not in good condition at all, and we are actually compromising our values and requirements and potential to create that sense of perfection.

In order to evolve into something better, we have to acknowledge the areas which need improvement so that we can move forward. For instance, if someone is broke but keeps assuring himself that the finances are alright then there is hardly any chance of that person ever controlling their financial situation.

If someone always pretends to be healthy whereas all the signs are of a lazy person, then it is highly unlikely that the person will ever improve.

Similarly, in the case of a project if I don’t speak up of the drawbacks of the entire thing then chances are the project will fail miserably. Mediocrity should not be accepted but if you do and keep telling yourself that everything is fine then try to ask you the reason for the same.

People who are completely optimistic often avoid pointing out towards the true picture to avoid being labeled as negative. Life is not perfect, and even if you can make a fool of others, it is not possible to fool yourself.

Check out some myths about positivity and negativity:

  • Asking logical questions to improve the present situation cannot be considered negative
  • Being skeptical is good if you want to improve your surroundings
  • Being real is very different from being negative. The way you express it makes all the difference
  • Don’t be positive to hide the deplorable situation of things
  • Being extremely negative or positive is not good. A balance is highly required.

It is important to be honest and real. You should speak up when there is the necessity for it irrespective of how it makes you look. Being positive is important but may be not the best way always. Being real is more important than being positive for leading a successful life.

Why Do Many Mistake Honesty for Negativity?

Throughout their life, people struggle to understand why others are not able to deal with their honest answers or opinions, especially in the situations where honesty was asked for. Every time honest replies are considered as negative. This happens to most of us. And we are bound to think when did being honest become a bad thing?

Is it that people don’t know how to be honest anymore? Or is it that people can’t digest honesty when on the receiving end? There are many possibilities. With every human, the behavior and the reasons change. Let’s take a look at a few:

 

  1. People don’t know what to say:

More often than not, people just don’t realize when they crossed the fine line between honesty and negativity. When you ask for their honest opinions, they automatically take it as permission to criticize. They think being honest means speaking something critical or finding faults with stuff. They only know how to pick faults and then say “I was just being honest.” It’s their hideout. So in such a scenario, the receiver is not mistaking honesty for negativity, but the speaker is.

 

  1. Ego:

Mostly when you say something honestly, that borders on criticism or is not completely positive, people tend to take it on their egos. Nobody is usually ready to hear something bad about them. You tell someone that he/she is not perfect, their ego gets hurt. That is what most human beings make themselves into after growing up. They don’t have enough humbleness to accept that they could be wrong and what the other person is saying is acceptable.

 

  1. The relationship with the person:

Honesty could be well-received or ill-received, depending on who it is coming from. A friend needs to be honest and discuss the touchy subjects, even though you are not comfortable with it. It is still acceptable because you know your friend has good intentions. But coming from a formal relation like your peers, superiors or any other acquaintance; makes it hard to accept it at facevalue. Though it has been done in a healthy and respectful way, people don’t tend to trust on the feedbacks from anyone other than their close ones. They take it as an insult.

 

  1. How it has been conveyed:

Being honest does not mean you can say the truth by making fun of a person or bullying them. If not treated with respect, honesty can very easily become negativity. When thetruth is conveyed harshly, it is difficult for people to be open about it. For example, asking a fat person to take care of his/her health and lose weight for their personal benefit is acceptable honesty. But making fun of them or mentioning it every time could lead them to gain more weight. Human minds don’t like to hear certain things if they are not conveyed softly. Unnecessary persistence leads to negativity. Maybe there is a good point, but the way it is delivered becomes the deciding factor if it stays or is lost on you.

Seven Signs You’re Stuck In Permanent Adolescence

People grow up slowly, but that seems to be slowing down even more. However, since human beings tend to live longer than before, how does it matter if people are growing older more slowly?At present even at the age of 30 people can still stay as if they are 21. It seems to be a good idea to stay young as much as possible. However, there are many traits that adults with any amount of self-respect should leave behind.

Check out the seven signs that show you are still an adolescent:

  1. You don’t want to do your chores: Some millennials feel that washing even their own food bowl is too much of an effort and should not be done; forget all the pots and pans post-cooking. Doing your dishes is what grown-ups have to do.
  2. You expect the food in front of you instantly: Hunger can be terrible, but to start a tantrum if it is late? Some millennials even do that when they are delivered the food late by even 10 minutes.
  3. Pocket money from mummy and daddy: Today’s generation finds it tough to hang on to things, but a little pocket money from the parents is mighty helpful. They take it gratefully never refusing it.
  4. More trust in retro food: Since childhood, the millennial kids have been raised on packaged foods which are a huge boon when you have a lot of work. Spaghetti hoops and smiley faced potato chips are not only nostalgic, but they also save so much on cooking. Foil covered ones that come in baking trays are even better because it means no washing.
  5. Staying with your parents: Many do not seemvery keen on living with the parents, but the house rent and allied expenses force them to return to their homes and rejoin the folks they had left. It may be soul destroying, but the well-stocked larder and the laundry services are such a relief and can make you forget almost everything.
  6. Staying up late: Even if you live with your parents, you still have an office where you will need to give attendance. But the thought is quickly forgotten while flipping through Instagram and all the other social media sites. Staying up late and enjoying the social networking life is a good idea that reminds of the adolescent days. It feels good to hang on to the old habits and throw care to the winds.
  7. Falling in love repeatedly:Falling in love everyday happens to teenagers and those who still are supposedly in their teens. The mode changes though because earlier you would send notes to someone in your classroom or school bus. Now, you will send the same love notes to a colleague via office messenger or with the help of social media. Your frequency of falling in love and looking for the right person remains inexplicably the same.